This Participant Privacy Notice explains how Lincoln Square Coaching LLC ("LSC," "we," "our," "us") collects, uses, shares, and protects information about the people we serve through our programs and services. It works alongside Your Rights at Lincoln Square Coaching and Our Commitments to You.
If you are looking for information about how our website collects and uses information from visitors (cookies, analytics, marketing communications, and similar topics), please see our separate Privacy Policy.
If you have questions after reading this notice, please contact us using the information at the bottom of this page.
Who this notice covers
This notice applies to information about:
- People who receive services from LSC, including adult vocational rehabilitation participants, Pre-Employment Transition Services (Pre-ETS) students, and participants in any other LSC program
- People who contact us to ask about services
- Family members, advocates, and support people who interact with us on a participant's behalf
- People who use this website
This notice does not cover other companies you may interact with, even if they are related to LSC or used by your provider. Other companies handle your information under their own privacy policies, which they are responsible for providing to you.
What information we collect
We collect the information we need to provide your services and meet our legal and funder obligations. This includes:
Identifying information. Your name, date of birth, contact information (phone, email, address), and information you provide for emergency contacts.
Funder and eligibility information. Information from your referral source, including your funder (such as ACCES-VR, DVRS, OPWDD, or a school district), authorization documents, eligibility determinations, and information about the services you have been approved to receive.
Disability documentation. When relevant to your services, documentation of your disability or diagnosis. This may include records from healthcare providers, schools, or other agencies that you or your funder share with us.
Assessments and evaluations. Results of vocational, educational, or skills assessments conducted as part of your services.
Session records. Notes from your sessions, progress reports, case documentation, and records of communications between you and your team.
Information you share with us. Anything you tell us during sessions, by phone, by email, or through our website.
Website information. When you visit our website, we collect limited technical information (such as your browser type and how you navigated the site) to keep the site working properly and secure. We do not use the website for advertising or cross-site tracking.
How we use your information
We use your information to:
- Provide the services you have been referred for or have requested
- Plan and document your sessions
- Communicate with you and people you have authorized us to communicate with
- Coordinate with your funder, care manager, school district, or other authorized members of your team
- Bill your funder for services we have provided
- Train and supervise our staff (using de-identified information whenever possible)
- Improve the quality of our services
- Meet our legal, regulatory, and contractual obligations
We do not sell your information. We do not use it for advertising. We do not share it with third parties for their marketing purposes.
How we share your information
With your funder
Most LSC services are funded by a public agency. As a condition of paying for your services, these funders require us to share certain information, including:
- Confirmation that services were provided
- Progress reports
- Outcome documentation
- Case notes, when requested
- Billing and authorization information
We will tell you at the start of services what information your funder requires and how often. If your funder requests additional information later, we will tell you when that happens.
With people you authorize
You may give us written permission to share information with other people who support you, such as a family member, advocate, support person, attorney, healthcare provider, or another service provider. You decide who is on your authorization list, what we can share, and for how long. You can change or revoke your authorization at any time by contacting us.
With our service providers
We work with vendors and contractors who help us deliver services. This includes technology providers (such as our scheduling system, video conferencing platform, and document storage), professional service providers (such as accountants and attorneys), and others who support our operations. These vendors are bound by contracts that require them to protect your information and use it only for the purposes we have authorized. When required by law, we put Business Associate Agreements or equivalent contractual protections in place.
Without your authorization
There are limited situations where the law requires or permits us to share your information without your authorization. These include:
- Mandated reporting. If we have reasonable cause to suspect that a child, older adult, or person with a disability is being abused, neglected, or exploited, we are required by law to report it.
- Imminent harm. If you tell us you are planning to seriously harm yourself or someone else, we may share information necessary to keep you or others safe.
- Court orders and subpoenas. If a court orders us to release records, or we receive a valid subpoena, we may be required to comply. We will tell you when this happens unless prohibited by law.
- Funder audits and oversight. Funders, oversight agencies, and accrediting bodies may review records as part of their oversight role. They are bound by the same confidentiality rules we are.
- Public health and safety. In rare situations, we may be required to share information with public health authorities.
We will explain these exceptions at the start of services, so there are no surprises.
Special protections for sensitive information
Some types of information have additional legal protections beyond our general confidentiality practices. We follow these protections when they apply, including for:
- Mental health records (protected under New York Mental Hygiene Law § 33.13)
- HIV-related information (protected under New York Public Health Law §§ 2134 and 2782)
- Substance use treatment information (protected under federal law at 42 CFR Part 2)
- Student education records (protected under the federal Family Educational Rights and Privacy Act, "FERPA")
Where these laws require stricter handling than our general practices, we follow the stricter requirement.
How long we keep your information
We keep your information for as long as we need it to provide your services and for as long as the law and our funder contracts require us to retain it. For most LSC services, this means we keep your records for at least six years after your services end, and longer in some cases. Our funder contracts may require longer retention.
When we no longer need to keep your information, we destroy it securely in a way that prevents it from being recovered.
How we protect your information
We take the following steps to protect your information:
- Secure systems. We store electronic records in systems that use encryption, access controls, and other security safeguards.
- Limited access. Only LSC staff who need access to your information to support your services can view it.
- Staff training. Our staff are trained in privacy, confidentiality, and data security as a condition of employment.
- Vendor agreements. We require our service providers to protect your information at the same level we do.
- Physical security. Paper records, when used, are kept in locked storage.
- Breach response. If there is ever a security incident that affects your information, we will notify you and the relevant authorities as required by law.
No system is perfectly secure, and we cannot guarantee against every possible risk. But we work hard to keep your information safe, and we treat protecting your information as a core part of our work.
Your rights
You have the following rights regarding your information:
- The right to see your records. You can ask to see what we have on file about you.
- The right to a copy. You can ask for a copy of your records. We will provide it within 10 business days.
- The right to ask for corrections. If something in your records is wrong, you can ask us to fix it. If we disagree with the correction, you can ask us to include your statement of disagreement in your file.
- The right to know who has accessed your information. You can ask us for a list of who we have shared your information with outside the routine sharing described in this notice.
- The right to limit sharing. You can ask us to limit how we share your information, although we may not always be able to honor those requests if doing so would prevent us from providing your services or meeting our legal obligations.
- The right to withdraw authorization. If you have authorized us to share information with someone, you can take that back at any time. Withdrawal does not affect sharing that already happened.
- The right to complain. You can raise a concern about how we handle your information without fear of losing services or being treated differently. See "How to contact us or file a complaint" below.
To exercise any of these rights, contact your provider or our office using the information at the bottom of this notice.
Children and young people
When LSC provides Pre-ETS or other services to a student under 18, the student's parent or guardian generally has the rights described above on the student's behalf. Once a student turns 18, those rights transfer to the student.
LSC delivers Pre-ETS through our contract with ACCES-VR. When our work brings us into schools, we follow the privacy and confidentiality requirements set out in our ACCES-VR contract, including the protections required under federal vocational rehabilitation regulations.
Schools and school districts have their own privacy obligations to students and families, including under the federal Family Educational Rights and Privacy Act (FERPA) and New York Education Law § 2-d. If you have questions about how a school or district handles student information, contact the school or district directly.
Information from outside the United States
LSC services and systems are based in the United States. If you are accessing our services or website from outside the United States, your information will be stored and processed in the United States, which may have different privacy laws than your country.
Changes to this notice
We may update this Privacy Notice from time to time. When we make significant changes, we will post the updated notice on our website and update the "Last updated" date below. If the changes affect how we handle information we already have about you, we will let you know directly.
How to contact us or file a complaint
If you have questions about this Privacy Notice, want to exercise your rights, or want to raise a concern about how we have handled your information, you can contact:
Your LSC provider directly, or
The LSC office
Phone: (212) 320-8973 ext. 2010
Email: contact@lincolnsqcoaching.com
Joseph Amodeo, CEO
Phone: (212) 320-8973 ext. 2007
Email: joseph@lincolnsqcoaching.com
If you would prefer to raise a concern outside LSC, you can also contact your funder directly:
- ACCES-VR counselor or district office
- DVRS counselor or district office
- OPWDD care manager or regional office
We will acknowledge any concern within 2 business days and respond with our findings or a plan within 10 business days, as described in Our Commitments to You.
If you come across a term you don't recognize, our glossary explains the agencies, programs, and language used in this notice.
Lincoln Square Coaching LLC
1350 Avenue of the Americas, 2nd Floor
New York, NY 10019
(212) 320-8973 · contact@lincolnsqcoaching.com · www.lincolnsqcoaching.com
This document is available in large print and other formats on request.
Effective date: May 21, 2026
Last updated: May 21, 2026